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Andy  
#1 Posted : Sunday, April 1, 2007 6:55:39 PM(UTC)
Andy
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Some of our customers are complaining, that even after 10days their account shows excess usage of diskspace/bandwidth even though they have complied with plan's requirement and reduced it.

When does HELM update the Disspace usage, Bandwidth usage? hourly, daily, monthly...
xuser  
#2 Posted : Monday, April 9, 2007 10:27:48 PM(UTC)
xuser
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I think it is done every 24 hours or when it is run manually.

At present bandwidht is shown 0 and space usage indicator is always red even if the client is using just 10 mb space while he is allocated 100 mb space.
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