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Overdue notice - but card was billed. Why?
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victorpapp
#1 Posted : Tuesday, March 20, 2007 8:34:18 AM
Rank: Newbie

Groups: Member

Joined: 4/14/2006
Posts: 1
Points: 0
Location: Ukraine
Hello,

I tried to contact billing@hostingfest.com and support@hostingfest.com.
Both addresses fails to receive mail. Thus I am writing here.
I have received an overdue notice, but my card was billed several days ago.
If anybody from hostingfest is reading this, please contact me at victor@vpapp.com
or by phone +38 050 5 141 142
Thanks.
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Smiling4ever
#2 Posted : Tuesday, March 20, 2007 1:20:32 PM
Rank: Administration


Groups: Administration, Member

Joined: 1/3/2006
Posts: 356
Points: 114
Hi Victor,

First of all thank you registering in our forum Smile

Our billing system does not support 2checkout recurrent payments, hence we are marking such invoices paid manually. This process takes time.

We have received your ticket and i did reply to you that your invoice has been marked paid.
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lenpetrova
#3 Posted : Friday, March 26, 2010 2:16:32 PM
Rank: Newbie

Groups: Member

Joined: 3/26/2010
Posts: 1
Points: 3
Hi! Seems I have the same problem. Yesterday march, 25 I paid for basic plan, but status is still pending so I can't use it. I paid via PayPal and I see on my account now -4.99$. So the card was billed. Will you solve it?
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Smiling4ever
#4 Posted : Thursday, April 01, 2010 9:17:17 PM
Rank: Administration


Groups: Administration, Member

Joined: 1/3/2006
Posts: 356
Points: 114
Please open a ticket to look into this issue.

Thanks
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